How to Reset your Charms Password

From the Charms Office Website - If you do not know your password put 12345678 in the password box and press enter. This will bring up a screen that will allow you to enter your name and email address or cell phone number. Please know, this needs to match the information on your PROFILE. A reset link will be emailed or texted to you. If this information is not on your profile please email this information to MaryKay, ( and she will update your information. You can then try again to reset your password when the information is updated. We cannot reset your password, you must do it yourself. Be sure to let your parent or guardian know of the new password.